Frequently asked questions
Direct answers to the questions customers ask most. If you don't see yours here, contact us.
Pricing
How much does a small business website cost with ExpediteMySite?
Plans start at $899 for a Launch Lite single-page site, $1,497 for a 5-page Business Builder, $2,297 for an Express Pro business system, and $3,497 for the VIP Concierge done-for-you tier. Add-ons (rush, extra pages, copy, logo, SEO) are priced separately.
Do I have to pay in full up front?
No. Every build plan offers a 50% deposit option. You pay the deposit to lock in your build slot, and the remaining balance is due when we deliver the live site.
Are there any hidden fees?
No. The plan price is what you pay. Hosting and domain are purchased by you separately (we guide you through it). Recurring site care is opt-in.
Delivery
How fast can you actually deliver a website?
Launch Lite single-page sites go live in 24 hours. Business Builder 5-page sites go live in 48 hours. Express Pro sites go live in 72 hours. Add Rush Delivery ($297) to compress any build to 24 hours.
What happens if you miss the delivery deadline?
If we miss the deadline for reasons on our side, you get a full refund on your deposit. See the Refund Policy for the exact terms.
Process
What's the build process, step by step?
1. You complete a 5-minute intake about your business. 2. Our AI generates a preview direction - hero, structure, copy, brand angle. 3. You pay the deposit or full amount. 4. Our team builds and publishes the site within 24-72 hours. 5. You review, request revisions, approve, and launch.
Do I see a preview before I pay?
Yes. After intake, our AI generates a homepage direction, positioning line, brand concept, and offer structure - before you pay anything. You decide whether to proceed with the build from there.
How many revision rounds do I get?
Launch Lite: 1 revision. Business Builder: 2 revisions. Express Pro: 3 revisions. VIP Concierge: unlimited within the engagement.
Technical
What stack do you build on?
Modern stack: Next.js and React, Tailwind design system, Stripe for payments, and fast CDN-backed hosting. Fully responsive, fast, and SEO-ready.
Can you connect my existing domain?
Yes. If you already own a domain, we connect it at launch. If you don't, we guide you through purchasing and configuring one.
Is my site optimized for SEO and AI search?
Yes. Every build includes title tags, meta descriptions, semantic H-tree, sitemap, robots.txt, schema markup (Organization, Service, LocalBusiness where appropriate, FAQPage), and direct-answer formatting that improves citation by AI engines like ChatGPT, Claude, and Perplexity.
Ownership
Do I own the website?
Yes. You own the site, the domain, and the hosting account. We transfer full admin access at launch.
Can I edit the site myself after launch?
Yes. We hand off a CMS-style editor for content updates. For larger structural changes, subscribe to Site Shield ($97/mo) for included monthly updates.
Support
What support is included after launch?
Launch Lite: no included post-launch support beyond revisions. Business Builder: 30 days email support. Express Pro: 60 days priority support plus a monthly strategy call. VIP Concierge: 90 days priority support.
What is Site Shield?
Site Shield ($97/mo) is our ongoing site care subscription: hosting monitoring, security updates, monthly backups, and 1 content update per month.
What is the AI Business Suite?
AI Business Suite ($297/mo) adds a custom-trained AI chatbot, automated lead follow-up, appointment booking AI, CRM sync, and a monthly AI strategy call. Includes everything in Growth Engine.